Return & Refund Policy

Effective Date: July 23, 2026

Thank you for shopping with 4JS GROUP LLC.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return, the item must:

  • Be unused and in its original condition.

  • Be returned in its original packaging.

  • Include all original accessories and documentation, if applicable.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards

  • Downloadable software or digital products

  • Personalized or customized products

  • Items marked as final sale

Refunds

Once your returned item is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

If approved, your refund will be issued to the original payment method within 5–10 business days, depending on your payment provider.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery so we can assist you with a replacement or refund.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we shipped the wrong item.

Contact Us

For return or refund questions, contact us at:

4JS GROUP LLC
Email:josmeri@4jsgroupllc.com

Hours: Monday—Friday, 9:00 AM — 5:00 PM (EST)